System Operations Security Operations Center System Analyst

Job Info

May 8, 2024


Posting Expiration Date: Jun 1, 2024

Schedule Type: Full-Time

Minimum Salary: $80000

Maximum Salary: $105000

Organization: System & Transmission Ops

Department: System Operation Department

Section: STO Computer Operations

Location: NY-New York-West End Avenue Control Ctr

Job Description

Mission Statement

  • Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company’s mission by excelling at our three corporate priorities – safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.

Core Responsibilities

  • At Con Edison we have and we all need to take special interest in our customers, both within the company and externally. As an employee, you need to commit to these ideals of developing a proactive, customer-centric culture to foster trust and confidence among customers and improve value for all our stakeholders.
  • Follow and enforce the Department's change management process related to changes to the networks and various electronic systems at the control centers in accordance with regulatory and departmental requirements. Ensure the timing of the changes does not jeopardize the availability and reliability of the systems.
  • Promote best practices and use of cybersecurity tools and follow procedures and guidelines to ensure complete compliance with the regulatory requirements, including NERC CIP and FERC Standards of Conduct requirements.
  • Support the daily operation of cybersecurity monitoring by ensuring proper cyber hygiene, technical and administrative support of the network, applications, and computer systems at the control centers, including user support, troubleshooting, problem solving.
  • Utilize Cyber Security monitoring tools to provide day-to-day support and monitoring of IT and OT assets.
  • Provide timely response and initial assessment and triaging of cybersecurity alerts.
  • Coordinate incident response efforts by working with other teams.
  • Testing and deployment of up-to-date antivirus and antimalware signatures.
  • Issuing daily reports of cybersecurity status to internal and external stakeholders.
  • Perform various assignments as directed by the supervisors and managers.
  • Perform other related tasks and assignments as required.

Required Education/Experience

  • Bachelor's Degree in Engineering, Computer Science or related field and with a minimum of 2 years relevant work experience; or
  • Associate's Degree in Engineering, Computer Science or related field and with a minimum of 4 years relevant work experience; or
  • High School Diploma/GED in Engineering, Computer Science or related field and with a minimum of 5 years relevant work experience;

Relevant Work Experience

  • Relevant experience includes but is not limited to computer networking, cyber security, firewalls and information technology. Required
  • Strong interpersonal and communication skills (written and verbal) and the ability to interact with personnel on all levels. Required
  • Experience in Cybersecurity monitoring. Required
  • Experience in Cybersecurity incident response. Preferred
  • Experience working in a Cybersecurity Operations Center. Preferred
  • Experience in Threat Hunting. Preferred
  • Experience with computer languages or scripting, and PowerShell. Preferred
  • Experience with Anti-Virus Solutions. Preferred
  • Experience with Security Information Event manager solutions such as Splunk. Preferred
  • Experience with firewalls. Preferred

Preferred Qualifications

  • Onsite shift work

Licenses & Certifications

  • Other: GIAC Preferred

Physical Demands

  • Work rotating shifts, including nights, midnights, weekends and holidays

Other Physical Demands

  • Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers.
  • Must be able and willing to travel within Company service territory, as needed.
  • Must be able to lift network equipment and servers (approximately 50lbs).

Technical Difficulty Statement

Equal Opportunity Employer

  • Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.