Project Manager - L&I TLC Technology & Solutions

Job Info

May 13, 2022


Posting Expiration Date: Jun 13, 2022

Schedule Type: Full-Time

Organization: Learning and Inclusion

Department: The Learning Center

Section: L&I TLC Technology & Solutions

Location: NY-Long Island City-The Learning Center

Job Description

Mission Statement

  • Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company’s mission by excelling at our three corporate priorities – safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.

Core Responsibilities

  • The basic objective of the position is to drive the implementation of the Digital Learning Transformation vision. The position will develop a learning strategy that will transform how we prepare our employees to meet the challenges of a rapidly changing work environment as technology and innovation shape the future of the utility business. The objective is to create a learning platform that embraces employee development, features state-of-the art technology and training methods that supports all learning styles and provides the best training experience at the right time and place. Using design principles and a data-driven approach, this position will redesign how learning is conducted by replacing key processes and systems over multiple years. This process will enable us to manage the entire learner experience benefiting our learners, the organizations we support, our stakeholders and ultimately the company's performance. The ultimate goal is to shape the culture of learning around operating excellence, zero harm, the customer experience, and diversity, equity & inclusion.
  • Implement Content Management System
  • Implement a Learning Experience Platform (LXP)
  • Implement Video Streaming Platform to allow anytime, anywhere learning to occur
  • Identify and Implement all Learning Ecosystem System Requirements
  • Establish an enterprise-wide Learning Governance Strategy
  • Developing the scope, plan, and design of each element of the project
  • Drive the development of digital tools
  • Identifying activities, processes, and systems for improvement
  • Promoting and growing a strong learning culture
  • Enhancing and modeling Diversity, Equity and Inclusion as an integral part of the learning experience
  • Collaborating with our Stakeholder to respond to changing or developing needs for future learning optimization initiatives
  • Track costs and manage budget performance
  • Track activities and manage schedule performance
  • At Con Edison we have and we all need to take special interest in our customers, both within the company and externally. As an employee, you need to commit to these ideals of developing a proactive, customer-centric culture to foster trust and confidence among customers and improve value for all our stakeholders
  • KPIs and Operational Excellence: Contribute to the achievement of the TLC KPIs and operational excellence
  • Project Role: Lead the project by developing and executing a project plan to meet strategic objectives and outcomes
  • Lead in planning and road mapping, including analyzing technology components for vendor support and cybersecurity compliance. Develop strong relationships with Information Technology team to influence positive project outcome
  • Create and nurture relationships with L&I team, TLC team, Employee Hub Team and Organization leads to achieve desired project goals
  • Lead in designing Subsystem end-to-end flow diagrams, use cases, data models and Systems Development Life Cycle (SDLC) documentation. Delivers value through regular releases and frequent customer testing
  • Lead/Supports the post implementation of the Employee Hub Learning Module
  • Proven Learning Agility on new technologies, software, and hardware
  • Supports and guides instructors and/or subject matter experts to develop media training concepts, including the latest multimedia training tools (e.g., VR, AR, etc.)
  • Performs other related assignments and projects as required

Required Education/Experience

  • Master's Degree And minimum six (6) years of relevant work experience Learning, Education, Technology, Project Management, and/or Learning Transformation Or
  • Bachelor's Degree And minimum eight (8) years of relevant work experience Learning, Education, Technology, Project Management, and/or Learning Transformation

Required Work Experience

  • Project management experience Required
  • Understanding of Digital learning technologies and the latest multimedia training tools (e.g., VR, AR, eBook, microlearning, etc.) Required
  • Excellent verbal and written communication skills. Must be able to engage and influence senior leadership Required
  • Proven learning agility to understand and implement new technology Required
  • Flexibility working on multiple assignments with changing priorities and stay on schedule/on budget Required
  • Proven Leadership Skills Required
  • Proven Project management Leadership (managing complex projects within schedule and budget) Required
  • Proven skills in Change management Required
  • Proven skills conducting discovery, design and implementation of LMS/Learning Ecosystems Preferred
  • CPM course or PMP Certification Preferred
  • Knowledge of learning applications including LMS, LXP, content management Preferred
  • Experience developing digital learning tools including ebook, elearning, videos, learning aids Preferred
  • Experience with MS sharepoint, streams, teams, power apps and/or forms Preferred
  • Knowledge of procurement process Preferred
  • Knowledge of PI360 or capital budget oversite Preferred
  • Knowledge of Unifier Preferred
  • Knowledge of BI Preferred
  • Ability to lead initiatives/team that perform the following functions (all are preferred):
  • Web Development
  • LAN Administration
  • Desktop support - Windows and Mac
  • Computer support
  • MS Office and other productivity tools
  • Formal training in project management is a plus
  • SharePoint and Forms development experience
  • New Digital learning technologies
  • Experience creating and editing high-quality video content Pref

Licenses & Certifications

  • Driver's License Required

Physical Demands

  • Must push, pull, lift up to 25 pounds
  • Must sit or stand to answer a phone for entire shift
  • Must sit or stand to use a keyboard, mouse, and computer for entire shift
  • Must have excellent manual dexterity and be able to use hands for entire shift
  • Must stoop, bend, reach and kneel throughout the workday
  • Must stand to use operate office equipment for entire shift
  • Must be able to read small print and symbols.

Other Physical Demands

  • Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers.

Technical Difficulty Statement

Equal Opportunity Employer

  • Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.